We do not sell the information you have entrusted to us.
Non-Personal Information: Is information that is not identifiable to a certain individual (except where indicated herein). Non-personal information is, for example, an IP address, the type of browser used, the operating system used, the domain used to access our website, aggregate demographic statistics, number of visitors, what pages visited and the amount of time spent on the website or specific pages.
Personal Information: What Personal Information does YesWellness.com collect and maintain, and how do we use it? We collect and retain certain information in order for you to complete your purchase and to enhance and improve your shopping experience on our website. As an example, we collect information about an identifiable individual such as name, address, telephone number, billing information, and some additional optional information such as date of birth. You have the right to request access to your Personal Information we hold in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information in accordance with applicable law, corporate retention policy and lawful timing, subject to information which we are permitted or required to withhold. We take steps to try to keep your Personal Information accurate and up-to-date. You have a responsibility to ensure that your information is kept up to date, including using the features of the Website to update, correct, delete or add to your Personal Information as appropriate.
General Communications: When you contact us by telephone, text, e-mail, chat, social media, entering a contest, answering a survey, providing a website review or private message, we may collect that information in order to respond to you in relation to your communication.
Marketing Communications: If you opt-in to receive marketing communications from YesWellness.com such as email, SMS, social media and other means we will include you in our marketing activities, including keeping you up to date about existing or new products and/or services. At any time, you may withdraw your consent to receive these marketing materials. Opt-out instructions are included in each communication. You may also contact customer service at support@YesWellness.com.
IP Address: When you visit our website, your IP address is supplied by your web browser. This information is recorded as well as your registration information. This information is collected in our databases and can help with operations, for example, to help prevent fraud. Technically, it is possible to block your IP address, but functionality on our website or the websites of others may be limited. If you want to block your IP address, we recommend you contact a third party for a private browser or a privacy browser extension.
Registration: To make a purchase at YesWellness.com, you must register for an account and provide certain Personal Information.
Purchasing: When you make a purchase through our website certain information is collected, such as your name, your address, your phone number, your e-mail address, your billing address, IP address, your YesWellness.com password, your personal preferences, and your and payment and/or credit card information (see “Tokenization”).
Service Providers: We contract with other companies to provide certain services, such as shipping, web hosting, payment processing, product reviews, rewards programs, trusted e-commerce and other functions. Specifically, we also contract with a mail marketing company platform to assist us to send out information such as promotional offers and health industry content. We have in place contracts and other organizational safeguards with these service providers to ensure the appropriate level of protection of your Personal Information.
Mobile Location: If we ask, and you grant us access to your mobile location data, which is your mobile device location, we may use that location to better provide our products and services to you.
Statistics: YesWellness.com may collect statistics about the behaviour of visitors to its website. YesWellness.com may display this information publicly or provide it to others. However, YesWellness.com does not disclose your personally-identifying information.
Fraud prevention: We use a third-party application to assist us with fraud prevention. Certain information about your order and location is provided to them to assess fraud risk.
When using credit cards, we use the Merchant Services of Chase Payments. Credit card information is considered very sensitive, so we do not save or store your actual credit card number. Tokenization is a PCI-approved method of protecting payment card industry data. What does PCI stand for? While the long form of PCI is PCI DSS, it is generally referred to by the credit card industry as PCI. It stands for Payment Card Industry Data Security Standard. We use tokenization where sensitive data, such as a credit card number, is exchanged for a token. Tokens are not decipherable. Although tokens retain some elements of the original credit card number, such as the number of characters, there is no mathematical relationship between the token and the original number provided.
Google Pay is a merchant service that is separate from YesWellness.com. When you utilize Google Pay on our site, Google Pay does not share your credit card information with us.
PayPal is a merchant service that is separate from YesWellness.com. When you utilize PayPal on our site, PayPal does not share your credit card information with us.
Links To External Sites
We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites, products or services.
Compliance With Law and Policies
It may become necessary to disclose your personal and/or aggregated user information to respond to subpoenas and/or court orders. We also may receive requests from law enforcement officials or government investigations to comply with our legal obligations and protect our legal rights and those of others.
We may also disclose your personal information to enforce our Terms and Conditions or other policies and agreements. This may become necessary to resolve disputes and to protect ourselves and others (for example, to reduce the risk of fraudulent activity or the use of our Site for illegal purposes).
YesWellness.com may disclose potentially personall- identifying and personally-identifying information when YesWellness.com believes in good faith that disclosure is reasonably necessary to protect the property or rights of YesWellness.com, third parties or the public at large.
We have no plans to, but at some time in the future, we may decide to sell to or merge our business with another. A transaction such as this may involve disclosing personal and other information to a prospective or actual buyer or a partner in a merger. In either of the above cases, we would seek a confidentiality agreement and appropriate protection of your information.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
You may unsubscribe at any time from our promotional e-mail programs by clicking “unsubscribe” included in our communication with you. You may also send a request to unsubscribe to support@YesWellness.com.
We will keep your Personal Information for as long as it remains necessary for the identified purpose or as permitted or required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if permitted or required by law.
Mailing Address: 8086 130 Street, Unit 4, Surrey, BC V3W 8J9, Canada
Toll-Free Phone Number: 1-855-218-5088