How to place an order at YesWellness.com
Want to place an order?
It’s as easy as 1, 2, 3. You have two methods through which you can place orders:
1. Order Online
This is the fastest and easiest method to order by. Ordering online can be done 24 hours a day, 7 days a week.
Step 1: Search for the vitamin or supplement you would like to order by looking through our categories in the navigation bar or by entering what you are looking for in our search box.
Step 2: Choose the vitamin or supplement from the list, select the desired quantity and then press add to cart.
Step 3: Complete your order through the secure (SSL) check-out process. During this process you will need to fill out the form with your billing address, shipping address, credit card info (through a secure payment process), confirm your order, and voila – you’re done!
2. Order By Phone
Our Customer Care Representatives are available to assist you every step of the way!
Step 1: Call us toll free at 1-855-218-5088 during regular business hours (Monday-Friday, 8 am - 4 pm PST).
Step 2: Let our customer care representatives know what you would like to order and they will complete the order for you. You will need to have your billing information, shipping information, and credit card information handy.
Order Confirmation and Order Status
As soon as your order is placed, you will be sent a confirmation email that includes your invoice. Once your order has been shipped, you will receive a second email with your tracking number. A final email will be sent to you once we know that the courier has successfully delivered your package.
Cancelling/Changing an Order
At YesWellness.com we work hard to have your order arrive to you in a timely manner. For this reason, if you need to adjust or cancel an order, please make sure that you let us know as soon as possible by calling 1-855-218-5088 or by emailing firstname.lastname@example.org. We will try our best to make the necessary changes to your order, as quickly as we can. If an order has been shipped out, unfortunately we will not be able to make order adjustments for you.
We accept the following electronic payments: American Express, Visa, MasterCard, PayPal, and Discover.
If you have any questions about payment options please call us toll free at 1-855-218-5088.